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Hi,I opened a ticket 9 days ago (Ticket#2014080910000381) and didn't get any answer until now. I bought a onkyo tx-nr609 3 years ago and it died with the already known "No Sound/HDMI board" problem.My question is if I can apply for a "goodwill" repair since this is a well known problem from onkyo receivers.thanks.
Good day, I have a Onkyo TX NR609 and stopped audio out, Ehernet not response nor USB. I've resettted and nothing happends. For this site http://forum.eserviceinfo.com/viewtopic.php?t=98268&postdays=0&postorder=asc&start=20 I see that isn't my only problem. Do you have a solution? Thanks,
do you have the codes for the tx-nr609 so i can use program my sky remote to communicate with this amp pretty please? will forever be in your debt if this is possible.cheers
Hi, my TX-NR609 has suddenly stopped working. Seems its the known problem with the HDMI board since I have the same symptoms. Of course the warranty has expired (as for all other with this problem). Since this is such a big and known problem why arent you offering some kind of discount or free fix? This problem is killing your reputation and people are buying from your competitors. This is my second Onkyo receiver with this problem.Anyway, what will it cost me to repair this and Who do I turn to? I live in the south part of Sweden.Thanks!
As with a lot have users on this page, I own a TX NR 609 that has developed the common fault regarding the HDMI board. I have owned this unit less than three years. This is not the kind of performance I would expect from a piece of equipment that has cost £400 and is made by a reputable company. I have raised a ticket on your website (Ticket#2014081210001239) and sent a copy of the proof of purchase as recommended. Can you please get back to me and let me know what you can offer as a solution to this issue. ASAP
Hi, I have a TX NR 609 that has developed the common fault regarding the HDMI board. The network and firmware menu options are greyed out and USB and NET won't initialise. I also have no sound. Unfortunately it is out of warranty.Will Onkyo fix this inherent problem with this system which has been affecting lots of owners or is it now effectively useless? I'm not happy at buying an expensive system which isn't designed to last.
Hi there, I have a TX NR 609 that I bought from EL Giganten in Stockholm, it seems to have developed the fault that many have written about, the HDMI board seems to be toast, no sound, and network and firmware update are greyed out, it's out of warranty, I bought it as a replacement for an old Pioneer Av reciever after people spoke so well of Onkyo, just wonder how I stand today, do I now have to go out and buy an alternative make or are Onkyo standing by their product and helping those that obviously have a sub standard part fitted in the unit from new?
bonjour je possède un onkyo tx-nr609 et depuis ce matin plus de vidéo,j ai le son impeccable mais la vidéo plus rien.j ai vérifié en branchant directement la source a la TV ça c bon.j ai fait aucune modification depuis la 1ere mise en route je vois pas du tout.de plus sans vidéo pas évident de regarder les réglages sur la façade si qlq un a une idée merci.
Can the Onkyo UBT-1 be used with legacy a/v receivers such as tx-nr609?
I have a TX-NR609 that has just died, can you provide me with a number or email to contact Onkyo warranty support?
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Current Product: TX-NR609
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@Gillespie05 Sorry, we mixed up figures - this update refers to the TX-NR609 - currently there is no update for the TX-NR906.about 461 days ago
Have you seen our latest video yet? How to connect Virgin Media's TiVo box to our TX-NR609: http://t.co/tmcmErWE - enjoy!about 965 days ago
Neue Firmware-Updates verfügbar für TX-NR579, TX-NR609, HT-R990, TX-NR709, TX-NR809, TX-NR1009, TX-NR3009, TX-NR5009, PR-SC5509, PR-SC5508.about 974 days ago
New firmware updates available for TX-NR579, TX-NR609, HT-R990, TX-NR709, TX-NR809, TX-NR1009, TX-NR3009, TX-NR5009, PR-SC5509, PR-SC5508!about 974 days ago
Learn how to adjust your picture with your TX-NR609 (picture mode, noise reduction and other controls): http://t.co/jqf8gbXpabout 1029 days ago